|
Privacy Policy May 1st , 2004
As always, the privacy and security of your personal information is our #1
priority, and we want you to be aware of how we collect and handle information
on our site.
When you visit HCCF.co.uk, we may collect the following information about your
visit:
Anonymous statistics collected as you browse the site
Personal information you knowingly give us
For details about our general and Internet privacy policies, you may select from
the topics to the left or search our privacy FAQs below:
Back to Top
Information HCCF Collects
What information does this Web site gather?
HCCF collects personal information such as name, address, and e-mail address,
when you knowingly provide it to us. Our Web servers automatically collect
statistical information about your visit such as pages visited and which
browsers are used to visit our site. None of this information is associated
with you as an individual (see information about cookies). We use these
statistics to monitor our site's performance and to make it easier for you to
use.
Back to Top
What happens when I provide personal information on this Web site?
When you supply information for a specific purpose, such as online ordering of
a HCCF product, we use the information for that purpose.
When you use our Web site to order products, we may use this individually
identifiable information as we would if obtained in a non-electronic manner.
Such information may include evaluating your service needs and contacting you
regarding additional services you may find useful
ยท If the way we use personally identifiable information changes, HCCF Spares
will contact you via e-mail notifying you of this change and giving you the
opportunity to opt out of such use.
Back to Top
What happens when I provide information on registration forms?
When you choose to register with HCCF.co.uk or any other HCCF site, we request
accurate contact information and preferences that help us better serve you. You
will be able to choose if your contact information is used to send you company
and product information, special offers, and in some cases, newsletters.
In order to improve your experience with us, we may decide to improve our
site's ability to obtain information about users. We will update this privacy
statement continually to ensure that you are aware of developments in this
area.
Back to Top
Does HCCF sell or give my information to non-HCCF companies?
No, we do not sell or disclose individually identifiable information obtained
online about our visitors to anyone outside of HCCF. The only exceptions to
this rule are the following:
If you specifically authorize HCCF to share your information with another
company
It is required by law
Disclosure is necessary to protect the safety of customers, employees, or
property
If you provide individually identifiable information at an event HCCF sponsors
with another company, or if you register on a co-sponsored Web site, you may be
providing the individually identifiable information to the co-sponsor. Review
the privacy statement at the event or on the co-branded site to learn how the
partner uses this information. Be assured that HCCF uses this information in
accordance with this privacy policy.
On occasion, HCCF shares non-personally identifiable information with non-HCCF
companies in order to assess the results of a promotion or event. This
information is used in aggregate only, and does not contain any information
that would personally identify you.
Back to Top
Does HCCF accommodate links to other sites?
Yes, our site contains links to other Web sites. We are not responsible for the
content or the privacy practices employed by other sites. However, in some
instances where a service is provided through a non-HCCF partner or supplier
site you can feel confident that your individually identifiable information
will be protected. HCCF requires suppliers not to use the information for any
purpose other than the purpose for which it was originally collected,
protecting the privacy of your information.
Back to Top
What does HCCF do with non-personally identifiable information collected
automatically?
HCCF uses cookies to collect this type of information in order to enhance your
online experience as follows:
Ensure that you see the correct products and pricing applicable to the region in
which you live
Manage the number of ads that you see to avoid over-delivery of the same
message
Tailor an advertisement to better match your interests and preferences
Back to Top
What does HCCF do with personally identifiable information?
Personal information you voluntarily supply when obtaining information,
purchasing products, or interacting with our advertising on HCCF.co.uk is not
shared for use outside HCCF. This information is HCCF proprietary data and is
not available to any outside company in this personalized form. Should any
changes be made in the way we use personally identifiable information, HCCF
will contact you via e-mail notifying you of this change and give you the
opportunity to choose to opt out of such use.
Back to Top
Does HCCF use the information provided online to profile its customers?
No, HCCF does not combine offline information about you with the online
information that you provide on our Web site.
We have made it a requirement that you will be clearly notified at the time of
online data collection for the purpose of consumer profiling. When your online
purchase behavior is intended to be combined with offline information, this
intent will be clearly stated. You will then have the ability to choose not to
have that information aggregated.
Back to Top
E-mail
Does this site send e-mail to site visitors?
At times, we may utilize e-mail for any of these reasons:
To conduct online surveys
To respond to a site visitor's e-mail
To confirm orders placed online
To send information that a visitor has requested
To use opt-in e-mail lists from third parties occasionally to promote our
latest specials
In all of these situations, HCCF will provide you with directions on how to opt
out of future e-mails of this nature.
Back to Top
Security Issues
How does HCCF protect my personal information?
We are committed to protecting the information you give us, so we implement the
appropriate safeguards to do so. Any information that you give us is protected
by a password with a minimum of six characters for added security. Within HCCF,
your information is stored in password-protected, limited-access servers.
Wherever possible, HCCF servers reside behind a corporate firewall that
maintains tight controls on any access to the system from both our internal
network and the Internet.
Back to Top
Cookies
What are cookies and why does HCCF use them?
A cookie is a small data string our server writes to your hard drive. It
contains your unique user ID for our Web site. We use cookies to deliver Web
content specific to your interests, to keep track of your online order, and to
control access to our premium content. A cookie cannot be used to access or
otherwise compromise the data on your hard drive. You may choose to change your
browser settings to disable cookies if you do not want us to establish and
maintain a unique HCCF.co.uk user ID. Please be aware that cookies may be
required to complete certain functions on this Web site, such as ordering in
our online store.
Back to Top
What information is stored by the site or in cookies?
We use cookies to keep track of your online order and control access to our
premium content. The cookies contain only a session identification number that
our systems use to recall previous authentication or order information from our
servers.
Back to Top
Online Advertising
What is HCCF's position regarding online advertising and third-party ad
servers?
As an online advertiser, HCCF uses information supplied from third-party
companies in several ways. This is aggregated data that does not personally
identify any individual online user. This data is used to:
Evaluate and prioritise site selection when developing online media plans
Geographically target advertising
Deliver product and pricing information applicable to the customer's state
Gauge the effectiveness of our online advertising
Again, personally identifiable information such as name, address, phone number,
or e-mail address is not collected unless you voluntarily supply this data in
order to get further information about HCCF products and services.
Back to Top
Whom do I contact if I am concerned, or have questions, about my Privacy at
HCCFSpares?
Please send an e-mail to: mailto:info@HCCFspares.co.uk
.
Back to Top
|