HCCF Spares Ltd
Unit 5 Orlando Works
Thynne St
Bolton
Greater Manchester
BL3 6DE
Tel: 01204-371811
Fax: 01204-371810
E-Mail
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The customer may only return products to HCCF Spares, and receive a
credit or refund, on the following conditions:
(i) The Customer may only return product to HCCF Spares for a refund or credit
with the prior consent of HCCF Spares.
(ii) Return must be made within 30 days of the date of delivery (as stated on
the delivery documentation).
(iii) Products must be returned to HCCF Spares in their original condition and
packaging and in a condition which will enable them to be immediately fit for
re-sale. The Customer must state the relevant HCCF Spares reference number and
invoice details on the HCCF Spares Customer Returns Form, on the rear of the
despatch note or available on HCCF Spares Online, enclosing it with the product
(or other proof of purchase).
Where specific instructions appear in this web site or with any product
regarding its return to HCCF Spares, the Customer must follow such
instructions.
If the Customer does not quote invoice details or the HCCF Spares reference
number, as on the original despatch note, the credit will be based upon the
lowest sales price.
For products returned due to Customer error or no longer required and returned
in accordance with (i) - (iii) above a re-stocking charge of 25% of the invoice
value, subject to a £5.00 minimum, will be applied.
Where the Customer returns products to HCCF Spares not in accordance with (i)
-c above (for example, after 30-days from the date of despatch and in an unfit
state) HCCF Spares will refuse delivery or may apply a re-stocking charge which
relates to the actual cost of reprocessing (subject to a minimum 25% of invoice
value and a £5.00 minimum).
This returns policy excludes Printed Circuit Boards, non-catalogue products and
specially manufactured products.
All products are returned to HCCF Spares at cost to the Customer and at the
Customer's risk. HCCF Spares accepts no responsibility for any loss of or
damage to them or any items received by HCCF Spares with them.
Products to be returned to HCCF Spares should be adequately packed and
despatched freight prepaid, clearly labelled to:
HCCF Spares Ltd
Unit 5 Orlando Works
Thynne St
Bolton
Greater Manchester
BL3 6DE
Tel: 01204-371811
Fax: 01204-371810
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